WorkShop offers you an exciting job in an international and dynamic organization where there is a short time gap from idea to action. Would you like to join us?

WorkShop is currently seeking a Key Account Manager for Samsung's B2C MX division in Zealand, Denmark. As a Key Account Manager, you will be responsible for developing Samsung’s business within the Retail and Operator channels (B2C) in Denmark. Your portfolio includes smartphones, tablets, PCs, wearables and accessories. You will work closely with a team of five other KAMs as well as cross-functional stakeholders within sales and marketing.

No two days are the same. You will operate both strategically and operationally, using a data-driven approach to create sustainable and profitable growth together with our partners.

The position is based at Samsung’s office in Ballerup, Denmark, where around 72 colleagues work across sales, marketing, supply chain, IT and local management.

Purpose of the role:

To act as a trusted advisor to key customers and, through data-driven insights, identify and realize opportunities that drive sustainable and shared growth.

Key responsibilities:

• Manage and develop key B2C customers within the MX DK business

• Build and maintain strong relationships at multiple levels within customer organizations

• Drive business growth measured by NBI and internal market share

• Analyze business performance and translate insights into strong commercial actions

• Lead quarterly planning as well as day-to-day execution

• Develop and execute Joint Business Plans with major retail and/or operator chains

• Own sell-in, sell-out and optimal channel stock levels

• Forecasting and close collaboration with Supply Chain Management

• Drive internal and external sell-in and execution of commercial plans together with designated CMLs

• Measure campaign effectiveness versus forecast, accrual and IHS

• Prepare and present business reviews with strong storytelling and presentation skills

• Conduct market and competitor analysis (pricing, assortment, specifications, etc.)

• Plan and execute promotional activities together with customers

• Organize and participate in relevant trade fairs and events

Core competences:

Analytical & Strategic Thinking

• Strong analytical mindset with the ability to simplify complex issues

• Data-driven decision-making and fast learning of new technologies

• Clear and effective written communication

Communication & Influence

• Strong networking, persuasion and negotiation skills

• Confident, professional and relationship-oriented approach

Planning & Execution

• Structured, proactive and systematic way of working

• Strong customer focus and commitment to delivering high-quality results

Required qualifications:

• 5+ years of experience in a relevant sales role

• Experience from FMCG and/or pure-play is an advantage, but not a requirement

• Excellent communication and negotiation skills

• Strong analytical and structured approach

• High level of drive, resilience and team spirit

• Interest in technology and technical solutions

• Solid understanding of ROI and total customer investment

• Team player who actively contributes beyond own area of responsibility

• Proficiency in Excel

• Strong market knowledge within retail and/or telecom

• Proven experience in sales, business generation, budgeting and forecasting

• Fluency in English and Danish, both written and spoken

At Samsung, we offer you an exciting and stimulating role in an international and fast-growing company where your skills, ambitions and determination shape your future. You will join an organization with short decision-making paths, where ideas quickly turn into action!

Employment details:

Work hours: Full-time position with a 3-months probationary period

Work location: Ballerup, Denmark (expect 3 days a week in the office)

Start date: As soon as possible or according to mutual agreement

Selection and interview process is ongoing; therefore, please apply as soon as possible. We don't accept applications by mail, apply therefore via add. Last application day is 2025-12-31.

We are WorkShop: the Consumer Experience Agency – a leading retail agency in the Nordics, dedicated to creating and delivering innovative customer experience for the world's biggest brands. We do that by offering a complete portfolio of services including data & insights, concept, field marketing and much more – so that we can be a partner to our clients in every step. Join one of our teams around the globe and explore your potential through unique projects, pop-ups, store concepts or our brand ambassador programs!

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