WorkShop offers you an exciting job in an international and dynamic organization where there is a short time gap from idea to action. Would you like to join us? WorkShop is now looking for a Field Experience Specialist for Canon, one of the world's most innovative tech companies and one of our clients. We are looking for someone with a passion for photography, interest in retail and sales, and who loves to create strong relationships.
As a Canon Field Experience Specialist, you are an expert on product, education, and advocacy. Your key responsibility is to help the retail store staff to experience the passion in the same way we do and make sure that Canon products are the first products that come to mind when talking about photography or print.
Being an ambassador for Canon and Canon products, you will develop the Canon experience via variety of actions such as store visits, in-store and online trainings, events and fairs as well as demo days. You plan and contact retail partners to execute the activities based on opportunities to increase sell-out, follow-up the impact of your actions and draw conclusions for further development.
You will be also responsible of community management within Canon’s newly launched digital engagement portal, which objective is to drive advocacy within the retail sales personnel. The responsibility of community management includes tasks like fueling and monitoring conversations on social wall, preparing replies to questions, publishing news, developing in-store challenges, and creating local content.
Being the main face for Canon towards retail sales personnel, you are the one ensuring the premium shopping experience for consumers, enthusiasts and professionals interested in Canon products. You represent the Canon brand, are the ears and eyes on the field and support the sell-out.
While working with the Danish market, you are part of a Nordic Experience Specialist team, supporting Canon within the entire Nordic market.
Examples of key responsibilities:
Establish a thorough understanding of the designated stores, including operations procedures, merchandising policies, competitive landscape, needs and business opportunities
Increase knowledge of Canon products in the designated accounts/ stores
Ensure that Canon products and services are actively promoted in the retail stores
Develop action plans with the stores to drive sell-out
Create content and manage the community in the digital engagement portal
Build strong relationships with managers and key staff within the stores
Liaise with store manager/ sales staff on current product information and promotional activities as agreed by Canon
Ensure that in-store promotions are implemented and fully understood by sales staff
We believe that the right person for this role has:
Strong interest in technology and photography
Genuine interest in people and good social skills, skills to build relationships and ability to gain trust
Experience in group trainings and good presentation skills, skills to form a story and bring a message across variety of audiences – digitally and physically, in front of smaller and bigger audiences
Skills to drive digital community, engage and interact digitally
Strong time management and planning skills with ability to effectively manage conflicting priorities
Experience from sales
Independent and proactive ways of working
Ability to travel daily between retail stores as well as occasionally across the Nordics
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and related computer hardware and software.
Experience from consumer electronics and the Photo/ Print industry
Fluent in Danish and in English
Valid driver’s license
WorkShop offers you an exciting job in an international and dynamic organization where there is a short time gap from idea to action. Would you like to join us?
Start: As soon as possible or according to agreement
Working hours: Full time
Employment: Ongoing with an initial probation period
Work place: Hybrid with base in Copenhagen and at local Canon office
We are looking forward to hearing from you! Selection and interview process is ongoing; therefore, please apply as soon as possible. We don't accept applications on email. Last application day is 2022-12-08.
Workshop – The consumer experience agency is the largest and leading retail agency in the Nordics and we work with some of the world’s largest brands. We combine strategical, creative and tactical services to create innovative consumer experiences both online and offline. Join us in creating unique and engaging pop up concepts for various brands, become one of the best brand ambassadors on the market, develop and operate store concepts or be our next social media expert. WorkShop provides an end-to-end solution, from the initial design concepts to bringing the ideas to life. We all share a passion for pushing the limits within retail and have a culture with a strong sense of community where every voice can be heard. Learn more about our company at WorkShop and follow us on Facebook, LinkedIn and Instagram!
We are creative innovators. We are both thinkers and doers. To be successful we believe we have to push the limits and try new things. We also believe in having a flat organization with a diversified workforce to make sure all voices can be heard. Working at WorkShop means working together and challenging ourselves but we also make sure to have fun while doing it. We want you to be a part of our community and share insights, tips, laughs and an occasional beer every now and then.
WorkShop has become one of the fastest growing and most rewarded agencies in the Nordics, helping some of the largest brands and retailers around the world to develop their marketplace. WorkShop is part of the global agency network Advantage Smollan and have representation and capabilities across Europe with a global reach on creative services.